Category: Securus

Over the past few decades, correctional facilities have embraced the use of technology to improve daily operational tasks. Recently Securus Technologies introduced a new technology that will help correctional facilities tremendously regarding the use of inmate request forms.

The technology that Securus Technologies introduced is Inmate Forms and Grievance application on ConnectUs. The technology helps organizations such as correctional, public safety, and investigation facilities move from paper request forms to digital request forms.

The switch to digital request forms will be able to help correctional facilities and other related facilities save significant time and money pertaining to the use of inmate request forms. On a day-to-day basis, correctional facilities spend a huge amount of time distributing, routing, storing, filing, and collecting request forms utilized by inmates.

I feel that the use of the Inmate Forms and Grievance application on ConnectUs developed by Securus Technologies will be a great time saver for the staff at correctional facilities. One of the main reasons is because the technology allows the move from paper to digital request forms. This move has many benefits such as providing the ability to customize request forms.

The number of request forms that are handled on a daily basis is a significant number. Securus Technologies is providing technology that will make handling request forms much easier for the staff at correctional facilities. The amount of time and money that the Inmate Forms and Grievance application on ConnectUs can save correctional facilities is huge. However, I believe that just as important is the additional time that can be allocated to security and safety with the use of the Inmate Forms and Grievance application.

Located in Dallas, Texas, Securus Technologies serves public safety, corrections, and law enforcement agencies across North America. The company has a solid reputation in the technology arena regarding the organizations’ it serves.

I think that the Inmate Forms and Grievance application on ConnectUs developed by Securus Technologies will be a popular technology for correctional facilities in North America.

Most inmate communication services providers provide reasonable services at a fair price to their clients. However, to others, it seems their goal is to cheat and gouge customers; this appears to be the case regarding Global Tel Link. According to PR Newswire, Securus Technologies has set out to release reports and findings that indicate a breach of integrity through wrongful and unlawful practices by Global Tel Link (GTL).

View: https://www.linkedin.com/company/securus-technologies

Securus will review various misconduct practices that violate integrity and through press release share with the public in an attempt to compel GLT to act with higher integrity. This came after it was discovered that GTL was using unscrupulous methods to generate profit from the correctional industry. I firmly support Securus move since it will compel GTL to reform its practices and policy and improve services to prisoners, family members, and society.

For long, Securus Technologies has been renowned for operating under the philosophy of serving and connecting. Through their wide range of solutions, it is evident that their mission primarily goes beyond making money, and focuses more on their client’s interest. Due to sound business practices, Securus has been listed on Better Business Bureau sites.

According to findings by Public Service Commission investigations in Louisiana Correctional Facilities, GTL installed a telephone’s clock that was programmed in such a way it increases the duration of each call by 15 or 36 seconds. This is very unacceptable. Even after the calls were rated, GTL continued to inflate charges to its customers. Moreover, it has been reported that GTL had specialized in billing a single call several times; this can be viewed as a scheme to overcharge its clients unlawfully.

A phone call to GTL national headquarter went unanswered, and the GTL is yet to respond to these findings. What GTL was doing is inexcusable. Swindling customers should not be tolerated in any industry.