Securus Technologies, Inc. focuses its technological advancements toward providing exceptional detainee communications, secure government information tracking and parolee tracking technology.
Securus Technologies, Inc. is a recognized brand leader in Offender Management Systems. With their innovations being used internationally, Securus Technologies, Inc. currently provides technological service to over 2,600 correctional facilities in 45 states, and enables connection to more than 1,000,000 inmates nationwide. The corrections facility provider is also successfully maintained connections in the District of Columbia, Canada, and Mexico.
Securus Technologies, Inc. voluntarily took part in working with the Better Business Bureau to meet the required high standards of the BBB. Receiving the Better Business leaders award means that Securus Technologies has gone above and beyond to provide a trust base with their customers. Providing continuous quality customer service and care to both the departments as well as to inmates and their families. Securus Technologies, Inc. advertises with integrity, approaching all commitments, transactions and new business dealings with honesty and accountability. Securus Technologies, Inc. is known to protect and safeguard privacy both within the marketplace and for the individual. Protecting and ensuring that all data is safe from fraud and mismanagement.
A testament to The Securus Technologies, Inc. is their call center, that has a customer satisfaction score of 4.3 out of 5. Securus Technologies, Inc. maintains that these acknowledgements are the result of Securus Technologies, Incs. extensive training program for their customer service agents. Each trained representative answers call to an average of over 2.5 million calls per month, so being prepared and well trained is absolutely necessary.
The security communications marketplace has been known to make wild claims. The BBB award proves just that. Securus Technologies, Inc. is different. The accreditation From BBB means that Securus Technologies, Inc. actually says what they will do and does what they say. Securus Technologies Inc. focuses on connecting what really matters, through civil and criminal justice technology solutions.